Each customer serviced by the Harpers Ferry Water Works should take reasonable precautions to prevent their water pipes from freezing. Frozen lines from the water main through the meter box are the responsibility of the Water Works, while frozen lines from the meter box to the home are the responsibility of the customer. If the pipe freezes, call the Water Department emergency number at 304-676-4659 for assistance.
The full Frozen Pipe Policy can be read here.
During the summer months, and throughout the year, consider minimizing non-essential water usage, check often for leaks, and make repairs in a timely fashion. Read more here.
A public informational meeting to inform the public of Harpers Ferry’s proposed water project was held on 6 April 2015 at Harpers Ferry Town Hall. The project includes the following: upgrading the raw water pump station; completing several improvements and upgrades to the water treatment facilities, including an emergency generator; replacing approximately 20,000 linear feet of old waterlines; installation of membrane filtration technology; making several other improvements to the water distribution system; and repairing and repainting the two older water storage tanks. The total project cost has been estimated at approximately $6,250,000. It is anticipated that the project will reduce water loss, reduce operation and maintenance expenses, improve the overall condition of the system, increase operational efficiency, enable the system to produce and distribute high quality potable water, and to meet future water quality standards.
Christopher Eckenrode, Senior Project Engineer with Gwin, Dobson & Foreman, provided a detailed explanation of the proposed project, the upgrades that would be needed to ensure that clean water can be delivered in a dependable manner, to enable the Harpers Ferry Water Works to be compliant with current and future regulations, and to modernize the system so that it is efficient and highly functional for decades to come.
To see the slide presentation, click here. (Large file size: 8 MB.)
The meeting provided attendees an opportunity to become acquainted with the proposed water project and to comment on economic and environmental impacts, service area or alternatives to the project. The minutes of the meeting may be found here (click link).
The engineering firm Gwin, Dobson & Foreman (GD&F), of Altoona, Pennsylvania, has released the "Harpers Ferry Water Works Evaluation and Feasibility Study" for a new water treatment facility and distribution system upgrades. The document can be read online here. A hard copy may also be reviewed at Town Hall. (Note: Large file size.)
The Harpers Ferry Water Works utilizes an emergency notification system to notify water customers in case of a public emergency. Signing up for the program is optional and your contact information will be kept confidential.
The system, Message911, is very flexible, in that it can notify all customers or just those in a certain neighborhood where a problem occurs. Messages are sent out simultaneously to all designated recipients so there is no delay in notification. Customers may choose two methods of communication from the following four choices: voice on your landline; voice on your cell phone; text message on your cell phone; or e-mail message. If you choose text notification, you will be sent an “opt-in” message to legally comply with the Federal Communications Commission (FCC) regulations.
To register for the Message911 system, please complete the sign-up form (click here to access the form) and submit it to Harpers Ferry Town Hall. Your information will be entered into a customer database. If you have questions about signing up for this program, contact the Harpers Ferry Town Hall at 304-535-2206, ext. 3.
The first water works in Harpers Ferry was built in 1810 to provide fire protection to the buildings of the Harpers Ferry Arsenal, which was constructed by the federal government in 1799. The Harpers Ferry Water Works, Inc., was incorporated on 23 December 1935 by William Franklin Andes and Henry T. McDonald of Harpers Ferry and Thomas Rutherford Moore of Charles Town. The purchase of the system by the Corporation of Harpers Ferry was approved by the West Virginia Public Service Commission on 29 June 1949.
The Harpers Ferry Water Commission, in its advisory capacity, was created to assist the Town Council in carrying out its responsibilities in administering, operating, and maintaining the Harpers Ferry Water Works in a professional, efficient, and financially sound manner. The Commission consists of five appointed members. For complete information, refer to Article 901 of the Codified Ordinances of Harpers Ferry.
All meetings of the Water Commission are open to the public. Regular meetings are held upstairs at Town Hall at 7:00 p.m. on the third Wednesday of every month. Please refer to the official calendar on the homepage of this website for the actual date.
Deborah De Maris, Vice-Chairperson (term ending 31 Dec --)
Shaun Amos, Secretary (term ending 31 Dec --)
Christy Huddle (term ending 31 Dec 2021)
Sandra Marra, voting representative outside the Corporation (term ending 31 Dec --)
Marie Uehling (term ending 31 Dec 2020)
Barbara Humes, Council liaison (non-voting)
Chief Water Operator / Class II Water Operator
Chris Styer, Class II Water Operator / Meter Specialist
Chris Spanos, Class I Water Operator
Angela Cummings, Water Clerk
Annual Drinking Water Quality Report
Elks Run Study Committee final report
Water Works: 304-535-2206
Water Plant: 304-535-6555
PO Box 217
Harpers Ferry WV 25425
Monday to Friday
8:30 a.m. - 12:00 noon
1:00 p.m. - 4:30 p.m.
WATER COMMISSION MINUTES
Click in the dropdown list below to see Water Commission meeting minutes for the selected date.
Older meeting minutes can be obtained from the Water Clerk.
Payments to the Harpers Ferry Water Works can be made using cash, check, or money order in person at Harpers Ferry Town Hall. Payments may also be made online by credit card (Visa, MasterCard, or Discover) at the external water account page (click here).
(Please note that there is a fee charged by a third-party vendor for the online payment service — 3% of the amount or $2.50, whichever is greater. Neither Harpers Ferry Water Works nor the Corporation of Harpers Ferry receive any part of this fee.)
HARPERS FERRY WATER WORKS SERVICE AREA
In addition to serving residents of Harpers Ferry, the Water Works also serves residents of Bolivar and surrounding areas.
AFTER-HOURS EMERGENCY NUMBER
Note: This number should be used for emergencies only. All billing questions must be referred to Water Clerk Angie Cummings at Harpers Ferry Town Hall during normal business hours.