Each customer serviced by the Harpers Ferry Water Works should take reasonable precautions to prevent their water pipes from freezing. Frozen lines from the water main through the meter box are the responsibility of the Water Works, while frozen lines from the meter box to the home are the responsibility of the customer. If the pipe freezes, call the Water Department emergency number at 304-676-4659 for assistance.
The full Frozen Pipe Policy can be read here.
On Wednesday, 21 August 2019, SWaN Investors presented documents to the Water Commission and Town Council describing a proposal to wrap the Water Sytem Improvement Project into the Hill Top’s Tax Increment Financing (TIF), which can only be used for public infrastructure. Three documents were presented:
Click on the links above to review these documents. Hard copies are also available at Harpers Ferry Town Hall.
During the summer months, and throughout the year, consider minimizing non-essential water usage, check often for leaks, and make repairs in a timely fashion. Read more here.
The Harpers Ferry Water Works utilizes an emergency notification system to notify water customers in case of a public emergency. Signing up for the program is optional and your contact information will be kept confidential.
The system, Message911, is very flexible, in that it can notify all customers or just those in a certain neighborhood where a problem occurs. Messages are sent out simultaneously to all designated recipients so there is no delay in notification. Customers may choose two methods of communication from the following four choices: voice on your landline; voice on your cell phone; text message on your cell phone; or e-mail message. If you choose text notification, you will be sent an “opt-in” message to legally comply with the Federal Communications Commission (FCC) regulations.
To register for the Message911 system, please complete the sign-up form (click here to access the form) and submit it to Harpers Ferry Town Hall. Your information will be entered into a customer database. If you have questions about signing up for this program, contact the Harpers Ferry Town Hall at 304-535-2206, ext. 3.
The first water works in Harpers Ferry was built in 1810 to provide fire protection to the buildings of the Harpers Ferry Arsenal, which was constructed by the federal government in 1799. The Harpers Ferry Water Works, Inc., was incorporated on 23 December 1935 by William Franklin Andes and Henry T. McDonald of Harpers Ferry and Thomas Rutherford Moore of Charles Town. The purchase of the system by the Corporation of Harpers Ferry was approved by the West Virginia Public Service Commission on 29 June 1949.
The Harpers Ferry Water Commission, in its advisory capacity, was created to assist the Town Council in carrying out its responsibilities in administering, operating, and maintaining the Harpers Ferry Water Works in a professional, efficient, and financially sound manner. The Commission consists of "at least three and not more than six members, all but one of whom shall be residents of Harpers Ferry, except that the member who is not a Harpers Ferry resident shall be a resident of the Harpers Ferry Water Works service area" (Ordinance Article 901.02). For complete information, refer to Article 901 of the Codified Ordinances of Harpers Ferry.
All meetings of the Water Commission are open to the public. Regular meetings are held upstairs at Town Hall at 7:00 p.m. on the third Wednesday of every month. Please refer to the official calendar on the homepage of this website for the actual date.
Christy Huddle, chairperson (term ending 31 Dec 2021)
Sandra Marra, vice-chairperson / voting representative outside the Corporation (term ending 31 Dec 2020)
Marie Uehling, secretary (term ending 31 Dec 2020)
(vacancy – term ending 31 Dec 2019)
(vacancy – term ending 31 Dec 2021)
Barbara Humes, Council liaison (non-voting)
Chief Water Operator / Class II Water Operator
Chris Styer, Class II Water Operator / Meter Specialist
Chris Spanos, Class II Water Operator
Shawn Veney, Field Technician
Angela Cummings, Water Clerk
(includes current water tariffs)
WATER SYSTEM IMPROVEMENT PROJECT
List of Water System Improvements
Updated Sep 2019
Proposed Project Presentation
Annual Drinking Water Quality Report
Water Works: 304-535-2206
Water Plant: 304-535-6555
1000 Washington St
PO Box 217
Harpers Ferry WV 25425
Monday to Friday
8:30 a.m. - 12:00 noon
1:00 p.m. - 4:30 p.m.
WATER AND SEWER SERVICE FORMS
WATER COMMISSION MINUTES
Click in the dropdown list below to see Water Commission meeting minutes for the selected date.
Older meeting minutes can be obtained from the Water Clerk.
Payments to the Harpers Ferry Water Works can be made using cash, check, or money order in person at Harpers Ferry Town Hall. Payments may also be made online by credit card (Visa, MasterCard, or Discover) at the external water account page (click here).
(Please note that there is a fee charged by a third-party vendor for the online payment service — 3% of the amount or $2.50, whichever is greater. Neither Harpers Ferry Water Works nor the Corporation of Harpers Ferry receive any part of this fee.)
HARPERS FERRY WATER WORKS SERVICE AREA
In addition to serving residents of Harpers Ferry, the Water Works also serves residents of Bolivar and surrounding areas.
AFTER-HOURS EMERGENCY NUMBER
Note: This number should be used for emergencies only. All billing questions must be referred to Water Clerk Angie Cummings at Harpers Ferry Town Hall during normal business hours.